Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. In this policy, "Personal Information" is defined as data and facts about you that are collected by ToyFlow.
What Do We Collect?
This policy applies to all information collected or submitted on the ToyFlow website. On some pages, you can order products, make requests and register to receive materials or communications from us. The types of Personal Information collected at these pages are:
Name Address Email address Phone number
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of Personal Information collected are:
Name Address Email address Phone number
The Way We Use Information
ToyFlow does not sell, rent, or provide your "Personal Information" to third parties, except as described below. Personal Information is generally kept for ToyFlow business, which is primarily used to assist you in your current or future purchases or in analyzing sales trends.
We use the Personal Information that you provide about yourself when placing an order primarily to complete that order. Personal Information from the order form (such as email addresses) is used to send orders and may be used for promotional purposes originating from some of our partners for our customers (for example, promotional email's). Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.
ToyFlow may use online surveys that ask visitors for Personal Information, which usually includes contact information (typically the customer's email address) and demographic information (like their postal or zip code, age, or income level). We use Personal Information gathered from our surveys to send the user promotional material from ToyFlow. ToyFlow may run contests on our site in which we ask visitors for selected Personal Information such as contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We use Personal Information gathered from our contests to send users promotional material from ToyFlow. The customer's Personal Information is also used to contact the visitor when necessary (i.e. when someone wins a contest). Demographic and profile data is also collected at our site. We use this data to tailor our product selection, and to choose content that we think they might be interested in.
Cookies And IP Addresses
ToyFlow also collects, uses, and monetizes IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your "virtual" address on the internet. This IP Address is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 177.152.342.12. In the simplest possible terms, your IP Address contains no data that identifies you as a person. It is only a logical address allowing you to connect to others and others to locate your computer. We use an IP Address for a number of uses as set forth herein. We may use IP Address information to help diagnose problems with our server and to administer our Web site. The IP Address is used to help identify you and your shopping cart, currency, pricing, taxes and shipping preferences and to gather broad demographic information.
In addition to the disclosure of Personal Information to third parties as described above, ToyFlow may monetize or otherwise provide anonymous IP Addresses to other third parties. ToyFlow sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, retargeted advertising, analyzing data, etc. These third parties have access only to IP Addresses and do not have access to your Personal Information. However, as disclosed above, ToyFlow may disclose Personal Information to third parties in certain limited circumstances.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. For example, we work to protect the security of your Personal Information during any transmission of same by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only a small set of numbers of your credit card when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be in control of your credit cards. You and your credit card issuer are responsible for unauthorized use of your credit cards. Be sure to sign off when finished using a shared computer.
You also may access ToyFlow.com from your mobile or wireless device. When using your mobile device or a wireless network, the carrier or network administrator may have access to your Personal Information. For information regarding your carrier or network administrator's treatment of your information, please consult their respective privacy policies.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our website from those we actually know are under 13, and aside from the final consumer of the item for sale, no part of our website is structured to attract anyone under 18.
Last Update: June 23, 2011
ToyFlow, Inc., Montreal, QC